Care.com: Hire Caregivers

2.9
21.2K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Finding the right care comes from making the right connections. Word of mouth searches only takes you so far. At Care.com, you’ll have access to our large network of caregivers right in your local area. Join our community and find the right match for all your child care, senior care, pet care, housekeeping, or tutoring needs.

No matter the occasion; special event, date night, recurring, full-time or part-time, find the care that suits your needs.
• Share your needs by creating a job post
• Search and view caregiver profiles, photos, and reviews
• Get instant alerts when interested caregivers respond
• Manage bookings, interviews, and payments-all in one place
• Make fast and easy payments through the app

Looking to access care benefits from your employer? You can find and book backup care and access your other employer benefits directly from the app.
Updated on
Mar 12, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 3 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.9
20.5K reviews
David Lint
May 4, 2024
Only had one experience and it was impressively bad. We hired a babysitter and the job was confirmed and then paid for. Day of, we tried to reach out but it said we couldn't message her. Unsurprisingly, the sitter didn't show or call. When I tried to check the sitter's account, there was another error. It honestly looked like our sitter's account was closed or shut down, but did not notify us or providing a refund. Customer support was unhelpful and rude. Absolutely do not recommend.
1 person found this review helpful
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Care.com Inc
May 8, 2024
Hi David, I'm sorry to hear you did not have a positive experience on the site. We'd be happy to assist you if you want to reach out to us through our Help Center's contact us form found at help.care.com. You can also reach out to us through our Facebook Messenger. Please include Reference Number REV-021534 with your message.
Jöran Tesse
March 25, 2024
The app does pretty much everything I need it to, but it is annoyingly inefficient. It takes forever to move between screens or to load any information, to a point where I avoid a lot of communication or move it out of the app as quickly as possible. I'm pretty sure no one who is working on the product is actually using it themselves.
13 people found this review helpful
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Care.com Inc
March 27, 2024
I'm sorry to hear you did not have a positive experience on the app. We'd be happy to assist you if you want to reach out to us through our Help Center's contact us form found at help.care.com. You can also reach out to us through our Facebook Messenger. Please include Reference Number REV-020779 with your message.
Dale Hoch
April 17, 2024
I just wish this app would simply function correctly on a premium, currently updated, troubleshot device. This isn't the place for the "oh gee, you must be having an issue" or "oops, please come back later" routine. I have to uninstall every time I need to modify a post so I don't get booted from the website back to this pathetic app, then reinstall for daily use -- and activity doesn't match up both places even though you have to pay for "premium membership" just to use the service.
7 people found this review helpful
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Care.com Inc
April 18, 2024
Thank you for your feedback and I'm so sorry to hear that you didn't have a positive experience with the app. For assistance, please reach out via our Help Center contact us link at https://help.care.com/s/contactus or Facebook Messenger. Please include REV-021207 when you message.